Yealink Forums

Good morning,

When we connect the Yealink T23G phone with Siebel and we make a outgoing call, the phone that makes the call is the one that rings and we need to hang up the phone so that the call arrives to the other phone.

Is there any way to configure the phone to avoid this?

Thanks,

Hi Ana,

Is that some lines in a group, and when someone call to this group, the first line will ring, if you want the second line to take the call.
You need to hung up the first line, then the call will change to second line?

If the scenario is as what I said, I think you can contact with the server provider to change the distribute method.