03-14-2014, 10:43 AM
Hi,
When dealing with a multiple line setup, where we are handling multiple calls at the same time, its somewhat hard to tell which line is on hold and which line is ringing. The ringing line blinks slightly faster than the line on hold, but they are too close for my users to quickly distinguish which line is the incoming call. If I have two calls on hold, and one call incoming, my phone looks like my christmas lights. They are all blinking at their own timing and I can't tell what is happening on each line.
My suggestion would be to make an incoming call have a very fast flashing LEDs (like 5 blinks per second), while a call on hold would blink 1/2 a time a second (once every two seconds).
As of right now, its just not easy to tell them apart... at least not on the T38G and the T46G.
When dealing with a multiple line setup, where we are handling multiple calls at the same time, its somewhat hard to tell which line is on hold and which line is ringing. The ringing line blinks slightly faster than the line on hold, but they are too close for my users to quickly distinguish which line is the incoming call. If I have two calls on hold, and one call incoming, my phone looks like my christmas lights. They are all blinking at their own timing and I can't tell what is happening on each line.
My suggestion would be to make an incoming call have a very fast flashing LEDs (like 5 blinks per second), while a call on hold would blink 1/2 a time a second (once every two seconds).
As of right now, its just not easy to tell them apart... at least not on the T38G and the T46G.