02-21-2014, 02:39 AM
Hi folks
I'm using a SIP-T20P and I'm having a slight problem trying to do the following.
When somebody calls me, and I need to put them on hold, and make an outbound call while the original caller is still on hold, it's forcing me to use Line 2 to do this, which isn't active.
Is there a way of making a second call whilst a first call is on hold, using the same account?
I was able to do this using another brand of phone on the same SIP account, so I know it's supported by the server.
If anybody could help that would be great.
Thanks,
Ben @ Philp & Co
I'm using a SIP-T20P and I'm having a slight problem trying to do the following.
When somebody calls me, and I need to put them on hold, and make an outbound call while the original caller is still on hold, it's forcing me to use Line 2 to do this, which isn't active.
Is there a way of making a second call whilst a first call is on hold, using the same account?
I was able to do this using another brand of phone on the same SIP account, so I know it's supported by the server.
If anybody could help that would be great.
Thanks,
Ben @ Philp & Co