02-10-2016, 08:41 PM
Hi all,
we have 2 clients complaining about the first second(s) of a call beeing dead.
Meaning the other line cant hear anything the first second of a call, so if your phone rings you pickup and instantly answer they cant hear it.
So you need to wait a second or two and then talk ... which can be (and is) frustrating for our clients.
1st client works with Yealink T42G on firmware: 29.80.0.70
2nd client works with Yealink T42G on firmware: 29.73.0.50
Is this something the new firmware 29.80.0.95 can fix?
Or is this problem related to something else?
Both clients work with Hexios/Voipplay VOIP platform (Belgium).
Thanks in advance,
Nathan.
we have 2 clients complaining about the first second(s) of a call beeing dead.
Meaning the other line cant hear anything the first second of a call, so if your phone rings you pickup and instantly answer they cant hear it.
So you need to wait a second or two and then talk ... which can be (and is) frustrating for our clients.
1st client works with Yealink T42G on firmware: 29.80.0.70
2nd client works with Yealink T42G on firmware: 29.73.0.50
Is this something the new firmware 29.80.0.95 can fix?
Or is this problem related to something else?
Both clients work with Hexios/Voipplay VOIP platform (Belgium).
Thanks in advance,
Nathan.