Yealink Forums

I need help.

What do I need to remove the handset from the base (W52P) (i don't have this handset)?


Thanks for help.

hi

please try to do a hard rest for W52, the steps are below：
1. connect the network cable to the base
2. long press the paging key on the base and not stop until step3 is finished
3. connect the power to base , waiting for the three lights on the base light up one by one , during the whole process, please keep pressing the paging key !
4. after the three lights all light up, release the paging key and reconnect the power supply

TKS & BR

Michael

(02-02-2016 08:41 PM)Yealink_Michael Wrote: [ -> ]hi

please try to do a hard rest for W52, the steps are below：
1. connect the network cable to the base
2. long press the paging key on the base and not stop until step3 is finished
3. connect the power to base , waiting for the three lights on the base light up one by one , during the whole process, please keep pressing the paging key !
4. after the three lights all light up, release the paging key and reconnect the power supply

TKS & BR

Michael

Did you miss a step? How can you "reconnect" the power supply which has been already connected?

(10-22-2016 05:19 AM)KNERD Wrote: [ -> ]

(02-02-2016 08:41 PM)Yealink_Michael Wrote: [ -> ]hi

please try to do a hard rest for W52, the steps are below：
1. connect the network cable to the base
2. long press the paging key on the base and not stop until step3 is finished
3. connect the power to base , waiting for the three lights on the base light up one by one , during the whole process, please keep pressing the paging key !
4. after the three lights all light up, release the paging key and reconnect the power supply

TKS & BR

Michael

Did you miss a step? How can you "reconnect" the power supply which has been already connected?

Reconnect the power supply means disconnect the power supply and then connect it again.

(10-24-2016 08:54 AM)Yealink_Lucia Wrote: [ -> ]

(10-22-2016 05:19 AM)KNERD Wrote: [ -> ]

(02-02-2016 08:41 PM)Yealink_Michael Wrote: [ -> ]hi

please try to do a hard rest for W52, the steps are below：
1. connect the network cable to the base
2. long press the paging key on the base and not stop until step3 is finished
3. connect the power to base , waiting for the three lights on the base light up one by one , during the whole process, please keep pressing the paging key !
4. after the three lights all light up, release the paging key and reconnect the power supply

TKS & BR

Michael

Did you miss a step? How can you "reconnect" the power supply which has been already connected?

Reconnect the power supply means disconnect the power supply and then connect it again.

Thank you kindly.