Yealink Forums

Full Version: T46 won't provision distinctive ring properly
You're currently viewing a stripped down version of our content. View the full version with proper formatting.
Hello,

I'm running firmware version 28.80.0.70 on a T46G

I am provisioning the following:

features.alert_info_tone=1
distinctive_ring_tones.alert_info.1.text=InfoText-1
distinctive_ring_tones.alert_info.1.ringer=Ring2.wav

distinctive_ring_tones.alert_info.2.text=InfoText-2
distinctive_ring_tones.alert_info.2.ringer=Ring3.wav

The first line (distinctive_ring_tones.alert_info.X.text) provisions correctly.
The second line (distinctive_ring_tones.alert_info.X.ringer) does NOT provision correctly. It has to be changed in the GUI manually.
Look at the picture and you'll see that it always stays as Ring1.wav.

Is this a known bug?

I have confirmed that with a T26P running firmware 6.73.0.50 it does work properly.
Hello,

The personalized setting protect may be enabled. You can reset local config under Setting-> Upgrade or disable the feature by provision:

auto_provision.custom.protect = 0

For more info about the feature, please check autoprovision guide.

Regards,
James,

No, we do not use the auto_provision.custom.protect setting. This has burned us before and we stopped using it 6 months ago.
However, just to be safe, I checked the config to confirm it is not there.

What's next? Have you tested this in-house?

I've tried on several phones and can duplicate it.

Guy
James,

Can you update me on this?
hi. guy

it is advised to upgrade to the mewest firmware and then reset to factory to test again!

firmware. download link:

http://support.yealink.com/attachmentDow...0.0.95.zip

i will also. test in my side. just. let me know if any question through. email


michael
Reference URL's