Yealink Forums

Full Version: Suddenly hang up with T21P
You're currently viewing a stripped down version of our content. View the full version with proper formatting.
Hi!! I have severals T21P soft v. and Hard v. with this problem.
In the course of call hang up ramdomly.
The PBX is Asterisk in the suite Elastix 2.6
I think is the IP phone because I had changed another with eartphone muted
Hello Guilermo,

Can you start pcap trace and set syslog to level 6 under Setting-> Configuration then export it when the issue happens.
We will check why the call is disconnected.

Reference URL's