Yealink Forums

Hello,

we are trying to place an call on an T28 phone using the 3cx myphone client. i've placed these URL's in myphone.


i've already set the Action URI allow IP List to any but that doesn't work either.
We've tried it with firmware 2.71.0.168 and 2.72.0.1
it worked on an T26 phone with the .70 firmwares.

does anyone have an solution for this and is there an way we can test the url using an browser?

regards,
Johan.

---

i.ve just downgraded the firmware to 2.70.0.150 and than the feature does work. do we have to change the URL for the new firmwares?

regards,
Johan.

Hi johandezwaan,

In version71, we use new format of the ACTION URI.
Please follow below format to control the phone.
-----------------------------------------------------
http(s)://phone IP address/servlet?key=variable value.
------------------------------------------------
When authentication is required, you must enter
“p=login&q=login&username=xxx&pwd=yyy&jumpto=URI&” before the variable
“key”. xxx refers to the login user name and yyy refers to the login password.

You can refer to more details from page 166 in below admin guide.
http://www.yealink.com/Upload/T2X/201410..._V72_1.pdf

Hello Thanks for the reply,

we now can successfully place an call from our browser, but the myphone client won't call when we fill in the following code.


Is this an 3CX issue? we tested it with the firmware supported by 3CX.

Kind Regards,
Johan de Zwaan

Are the phones set to allow calls from the server?
Phone
Features
Remote Control Security
Trusted Action URI Server List
Enter Server IP, or ANY for all

I sue this on my T46 with Firmware 28.71.0.155 on 3cx v11 SP4.

http://user:22222@10.0.3.65/servlet?number=%number%

Thanks to craigreilly. @Johan, please make sure that you have followed the steps and allowed the IP.

I double checked the server list and already shows any, so that won't be the problem.
i also tried http and https and replaced all the variables to hard text in the myphone application but none of them seem to work.

Regards,
Johan de Zwaan

Hi Johan,

It is hard to check the problem of yours. It is better that i can remote control and troubleshoot your problem.

Hello,

I tried executing the URL from the 3CX server in the browser, and that also works.
So my suggestion is the myphone client cannot handle the URL.
i have now placed this issue on the 3CX forum.

I will post my findings here.

Hi johandezwaan,

Thanks to your reply.

Hello,

Craigreilly gave me an URL witch worked on his T46, but that doesn't seem to work for me. After some testing we pasted the outgoing URI after the URL and now it works!

our code now looks like this:

Here is the URL to the 3CX Forum:
http://www.3cx.com/forums/placing-an-cal...38697.html

Thanks for the help!
Johan.