Yealink Forums

Hello all,

I am following the instructions to fix a bricked T46G phone and I am able to successfully get the phone to talk to my tftp server on my computer and it will go as far as uploading the .rfs and .bin files to the phone, but once it does the phone changes to a light-blue background with Red letters that says "Start Updating..." and doesn't do anything further. It never uploads the actual .rom file.
Here are the transaction logs from the tftp server:
192.168.2.76 = Yealink T46G IP

Connection received from 192.168.2.76 on port 1041 [12/11 09:35:06.576]
Read request for file <T46.bin>. Mode octet [12/11 09:35:06.577]
OACK: <timeout=5,blksize=1468,> [12/11 09:35:06.577]
Using local port 55945 [12/11 09:35:06.577]
<T46.bin>: sent 1193 blks, 1751032 bytes in 2 s. 0 blk resent [12/11 09:35:08.514]
Connection received from 192.168.2.76 on port 3004 [12/11 09:35:08.539]
Read request for file <T46.rfs>. Mode octet [12/11 09:35:08.540]
OACK: <timeout=5,blksize=1468,> [12/11 09:35:08.540]
Using local port 53665 [12/11 09:35:08.540]
<T46.rfs>: sent 5715 blks, 8388608 bytes in 9 s. 0 blk resent [12/11 09:35:17.802]

Any ideas as to what could be going wrong with my attempt to fix this?

Hi,

We had gave you respond in our ticket system, so please check the email.

I was able to resolve this.

Support had sent me incorrect .rfs and .bin files . They sent me new ones and that fixed the issue.