11-07-2015, 03:19 AM
We have a client using T48G phones for their reception area and they get some heavy usage.
The phones have been in place for a couple months and we have been seeing an issue where the top three keypad buttons---1,2, and 3---are requiring a heavier key press to get them to respond. Sometimes even then they do not register the key press at all.
*NOTE, this is not the touch screen but the physical keypad buttons.
Yealink is replacing the phones but I was wondering if anyone else has experienced this issue.
I don't want to keep replacing these phones every few months.
The phones have been in place for a couple months and we have been seeing an issue where the top three keypad buttons---1,2, and 3---are requiring a heavier key press to get them to respond. Sometimes even then they do not register the key press at all.
*NOTE, this is not the touch screen but the physical keypad buttons.
Yealink is replacing the phones but I was wondering if anyone else has experienced this issue.
I don't want to keep replacing these phones every few months.