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good day
i have problem with t20 ip phone
i need reset phone but nothing work.
press ok not work
recovery not work
i dont have password and need to reset phone
please send me your idea
thanks

Hello,

What's the firmware of T20?
When you long press OK button for 10s, will phone give a reset prompt?

Regards,

firmware is the latest version
screen of ip phone is initializing please wait and not change
press ok for 10 s not work and initializing please wait not change