Yealink Forums

Hello,

From pcap trace, phone does receive a NOTIFY message from server. But the voice-message info is 0/0 which mean that there is no any new and old voice mail. So phone doesn't display any voice mail icon.

Messages-Waiting: no
Message-Account: sip:asterisk@192.168.100.202:5061
Voice-Message: 0/0 (0/0)

Do you have any other account which can be registered in the T46G? If not, please also get a pcap in T48G so we can confirm it is a server problem or phone problem.

Thanks,

Thanks.
Here the new file....

Sorry, there is no voice message packet in the pcap trace, plesae make sure that you get it by follow steps:

enable "Suscribe for MWI" under Account-> Advanced, and set subscription period to 60s. Then go to Setting->Configuration, enable pcap trace, after several minutes later, stop and export it to us.

Thanks

I am sorry i left the 60s.
Here is the new file.
Thank you....

again: any ideas?
Thank you....

Pleeeaaaseeee!!! ;-)