10-08-2015, 03:42 AM
I received a shipment of about (100) T42's in the past couple weeks and have noticed an annoying behavior. Here are my steps:
1) Add to RPS server
2) Add to my provision server (which includes firmware update to latest firmware)
3) Plug in phone
4) Phone boots, grabs provision information, does firmware update
5) Phone reboots, but skips getting provision information again
I have to go in and factory reset the phone to get it to get the provision again. Even going into the GUI and clicking "provision now" button doesn't seem to force the phone to grab the config
I don't see this on the T46, T22 or the T48's that I've been provisioning and they are doing the exact same functions. It's just frustrating because I feel that I can't drop ship phones to customers without going through this process..
1) Add to RPS server
2) Add to my provision server (which includes firmware update to latest firmware)
3) Plug in phone
4) Phone boots, grabs provision information, does firmware update
5) Phone reboots, but skips getting provision information again
I have to go in and factory reset the phone to get it to get the provision again. Even going into the GUI and clicking "provision now" button doesn't seem to force the phone to grab the config
I don't see this on the T46, T22 or the T48's that I've been provisioning and they are doing the exact same functions. It's just frustrating because I feel that I can't drop ship phones to customers without going through this process..