10-07-2015, 08:39 PM
Is there a way to remotely retrieve voicemail. We have 20+ T46's in the office and some of the employees need access to their voicemail when traveling. Is there a way to call their extension to retrieve their voicemail?
10-07-2015, 08:39 PM
10-09-2015, 05:47 AM
Yes there is. However this has very little do do with the phones themselves as they are simply endpoint devices.
This needs to be set up in the configuration of your PBX. There's multiple ways you can do it so you really need to consult the documentation for your PBX system. If it's Asterisk, there's loads of different ways it can be done ranging from setting up an IVR, using callback, calling the extension directly and then pressing a certain digit when the employee hears their own voicemail to break into the mailbox checking function, etc, etc, etc.
This needs to be set up in the configuration of your PBX. There's multiple ways you can do it so you really need to consult the documentation for your PBX system. If it's Asterisk, there's loads of different ways it can be done ranging from setting up an IVR, using callback, calling the extension directly and then pressing a certain digit when the employee hears their own voicemail to break into the mailbox checking function, etc, etc, etc.
10-09-2015, 03:39 PM
Yes, it is. You will need to check with your PBX server administrator/documetation.
Regards,
James
Regards,
James