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【FAQ】 VoIP frequently asked questions - Yealink Support

• This is a quick overview of the most common asked questions.
• This Section will be updated from time to time.
• The Yealink Forum is not a replacement for Yealink Global Services Support and you may be asked to contact your Distributor.

Please ensure before posting any new Questions in the Forum that you:

• Use the Yealink forum Advanced Search, and review the appropriate board Sticky to be sure there isn’t already a similar posted topic.
• Use the Admin Guide matching your current Software Version
• Visit Yealink FAQ to get answers of common questions.
• Ensure that FAQs in forum has been consulted.
• Use the Compare Products on the Yealink Web Site.
• Provide the Firmware of your Phone
• Provide the Phone Model
• Provide the SIP Platform

NOTE: Please ensure to consult the Admin Guide as commands provided may very depending on the Different Firmware and Phone model.

Feb 25, 2014: Question: How to Get the Correct Syslog, Config.bin and Trace
Resolution: >>Here<<

Feb 26, 2014: Question: How to get ringtones of Yealink phone
Resolution: >>Here<<

Mar 8, 2014: Question: How to customize an LCD Language?
Resolution: >>Here<<

Mar 8, 2014: Question: How to upgrade EHS36?
Resolution: >>Here<<

Mar 13, 2014: Question: How to upgrade EXP38/39/40?
Resolution: >>Here<<

Mar 14, 2014: Question: How to upgrade firmware?
Resolution: >>Here<<

Mar 28, 2014: Question: How to configure dial plan for Yealink phones?
Resolution: >>Here<<

Apr 1, 2014: Question: How to change CODEC in Yealink phones?
Resolution: >>Here<<

Apr 2, 2014: Question: How to make and upload LCD LOGO to Yealink phones?
Resolution: >>Here<<

Apr 11, 2014: Question: How to use Configuration Generator Tool?
Resolution: >>Here<<

Apr 15, 2014: Question: How to Encrypt Configuration file and deploy them?
Resolution: >>Here<<

Apr 25, 2014: Question: How to make RPS work for you?
Resolution: >>Here<<

Apr 28, 2014: Question: The naming rule of Yealink Firmware and Common.cfg
Resolution: >>Here<<

May 16, 2014: Question: How to click to dial from webpage in Yealink T2/T3/T4 Series Phone?
Resolution: >>Here<<

May 28, 2014: Question: Frequently Asked Questions of OpenVPN
Resolution: >>Here<<

Please be aware:

The purpose of these forums is to allow forum members collaborate and help each other.
Questions posted here won't be appreciated.
If you require assistance from Yealink technical support, please email to or USA support
Reference URL's